Many products you receive from ISLK Apparel are unique, tailor-made items that have been specially made to order on demand. We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund, credit or exchange. Be advised that clothing with an all-over print may have aberations on some seams due to the sublimation process. Those are not defects. You have 7 days from the date you receive your package to inform us of any defects. ISLK Apparel will issue a refund, credit or exchange within 2 days of us receiving the defective product. We do not accept returns on discounted or sale products. This includes products purchased using all or partial FLRTS Rewards. The following provides further guidance:

  • We do not accept returns for items shipped internationally (returns from Canada are allowed)
  • All returns or exchanges must be unwashed, unworn, unused and in their original condition with receipt and tags attached
  • Products can only be returned if defective or ISLK Apparel sent the wrong product or size. Products can not be returned due to the customer purchasing an incorrect size or product. ISLK Apparel works diligently to provide sizing information for all worn products. This information is found in the "Sizing Chart" or on the "Product Image" on each product's web page
  • Merchandise received after 30 days of purchase will only be accepted at our discretion for an online store credit
  • We will only refund shipping charges if we sent the wrong item or the item sent was defective
  • We do not accept returns on products that were not purchased via this website
  • We cannot guarantee changes to an order once the order has begun to be processed
  • If you are unsure about sizes, colors, or printing techniques, submit a test order before making a large purchase
  • Only one return transaction per order will be accepted. Therefore, it is best to carefully examine ALL items received to ensure satisfaction before making a return of a portion of your order
  • Until the Company receives the returned merchandise, you are responsible for any loss. It is very important that any returned items are in the best (i.e. original) condition possible; you have a statutory duty to take reasonable care of the goods, so please take care with them. Please retain original packaging and labels.
  • Products purchased through a Brick and Mortar store must be returned to that store. Those products can not be processed on this website.